What this policy covers
Haltris Music (“Haltris”, “we”, “us”) is an India-based music label. This policy explains how we handle information shared through this website, including when you contact us about support, collaboration, or artist submissions.
Information you choose to share
Our contact route may collect the following information when you submit an enquiry:
- Name and email address
- Inquiry type and message
- Optional URL
- Your consent to contact you about the enquiry
Release alerts
If you ask to hear about a release, we collect your email address, the release you asked about, and your consent. We use it to send one email when that release is out, then we delete it. We do not add you to a newsletter or share your address. To be removed sooner, email support@haltris.com.
How we use and process email
We use submitted details to review and respond to your enquiry, route it to the appropriate Haltris inbox, protect the website, and keep a record of business communications. Email delivery may be handled by an SMTP provider configured by Haltris. We do not sell contact details or use them for unrelated marketing without an appropriate choice or permission.
Retention and your rights
We retain enquiry records only for as long as reasonably needed to respond, maintain business records, resolve disputes, and meet applicable legal or security obligations. You may ask us to access, correct, or delete personal information, or withdraw consent where processing is based on consent, subject to lawful exceptions. Contact support@haltris.com with your request.
Contact and grievance route
Questions about this policy may be sent to support@haltris.com. Haltris Music’s correspondence address is 234, 3rd Floor, Old Madras Rd, Hobli, Krishnarajapuram, Bengaluru, Karnataka 560016. We will assess and respond to privacy requests within a reasonable period under applicable Indian law.